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Osiah Mitterer – Apprentice Level 2 in Business Administration

As I have just completed my NVQ level 2 in Business Administration, I would like to say a massive thank you to all the assessors at Wish Training that helped me and supported me right the way throughout this last year. I undertook my apprenticeship at Twin Group in Lewisham where my original job role was a Travel Administrator for Twin Work and Volunteer.

I learnt a lot on my own as well as acquiring new skills as part of a supportive team. My job role after a while changed and I became the assistant receptionist alongside being the sales administrator for the International sales department on the third floor. Over the last year, I as an individual have obtained vital experience and skills which I can utilise for my dream career one day. Furthermore, through the help and additional assistance from good colleagues within Twin, Wish helped me improve my grammar and vocabulary to a higher standard.

This year has flown by so fast but I remain optimistic for the future as I know that great things are yet to come. I absolutely enjoy my time working for Twin and I am ever so thankful for everyone who ever helped me to attain my individual goals as an Apprentice with Wish Training.

I would like to take this opportunity to say a special thanks to two people in particular. I would firstly like to thank my good colleague Ngoc Ly the senior receptionist for being ever so patient with me and for guiding me throughout my time within reception. I am ever so grateful for all he has ever helped me out with.

And finally I would like to say a massive thank you to Vanessa my assessor who helped me to improve my own work to a very high standard. Wish Training are very lucky to have you as an employee.

I am now relieved to know that I have successfully acquired my level 2 in Business Administration and remain enthusiastic for my Level 3. My dream for the future is to broaden my horizons and to strive to be the best.

Wish training has helped me to recognise and to unleash my true potential. And in doing so I have been able to dream bigger dreams...